FAMILY PRACTICE
VALERIE T. COATS, M.D.
Cassandra Solomon, F.N.P.
Education: Indiana Weslyan & Chamberlain
Certification: Family Nurse Practitioner
Interests: Loves to Smile, travel, read, write and is highly family orientated
Location(s): Superior Health Center
COMPREHENSIVE FAMILY CARE AT A TRUSTED FAMILY MEDICAL CLINIC
IN CLEVELAND, OH
At NEON (Northeast Ohio Neighborhood Health Services, Inc.), we are a Federally Qualified Health Center serving Greater Cleveland, OH, with a network of community health centers committed to reducing health disparities through accessible, personalized care. As a trusted family healthcare provider in Cleveland, OH, we offer evidence-based family medicine services for patients of every age, from newborns to seniors. To schedule an appointment, call (216) 231-7700 and press option 2.
WHY CHOOSE NEON AS YOUR FAMILY MEDICAL CLINIC IN CLEVELAND, OH
Greater Cleveland families have relied on us since 1967, and choosing NEON may mean access to a care model built around community, convenience, and continuity. Key reasons patients throughout Cleveland, OH, turn to us include:
- Joint Commission accreditation maintained for over 55 years, reflecting a sustained commitment to quality standards.
- A multidisciplinary team of physicians, certified nurse practitioners, nurse-midwives, and support personnel working collaboratively.
- Extended evening and weekend hours at participating locations to fit demanding schedules.
- Seven health center sites across the Cleveland area, improving geographic access for Northeast Ohio residents.
- A sliding fee scale that can make care more financially accessible regardless of insurance status.
- A community-rooted mission focused on reducing health disparities and addressing the full needs of each patient and family.
Our patients benefit from coordinated care that can include clinical services, social work, and preventive education all under one provider network. Explore the full range of available services on the programs and services page.
FREQUENTLY ASKED QUESTIONS
1. What Is the Difference Between a Family Medical Clinic and a Specialist?
A family medical clinic focuses on whole-person, continuous care across all ages rather than a single condition or organ system. At NEON, our providers diagnose and treat a wide range of illnesses, deliver preventive care, and coordinate specialist referrals when needed. This ongoing relationship helps your care team better understand your full health history and make more informed decisions over time.
2. Does NEON Accept Patients Who Do Not Have Insurance?
Yes. As a community-centered family healthcare provider in Cleveland, OH, we offer a sliding fee scale based on household income and family size, which can significantly reduce out-of-pocket costs for uninsured and underinsured patients. We also accept Medicare, Medicaid, and several managed care plans, so patients are encouraged to contact us to discuss which option fits their situation.
3. How Can I Schedule an Appointment at NEON?
Scheduling is simple. Call (216) 231-7700 and press option 2 to reach our appointments team. As a family medical clinic in Cleveland, OH, we offer extended evening and weekend hours at select locations, giving you more flexibility to find a time that fits your schedule without taking time away from work or family commitments.
4. What Age Groups Does NEON's Family Practice Serve?
Our care team serves patients across the full lifespan, from newborns and children to adults and seniors. As a family health center for Cleveland, OH families, we make it possible for multiple generations to receive care within the same provider network, which supports better coordination, shared health history, and a more consistent experience for every member of your household.
5. Where Are NEON's Health Center Locations in the Greater Cleveland Area?
NEON operates seven health center locations across Greater Cleveland, each offering its own combination of services and specialties. To find the location most convenient for you and to review provider information, visit the providers page. If you have questions about services at a specific site, our team is happy to help when you call to schedule.
6. What Makes NEON Different from Other Family Practices in Cleveland?
NEON has served Greater Cleveland since 1967 and holds Joint Commission accreditation maintained for over 55 years. As a family medical clinic in Cleveland, OH, we integrate primary care with behavioral health, dental services, nutritional counseling, and social work support, all within one network. This coordinated, community-rooted model is designed to address the full range of needs each patient and family brings through our doors.
